I would like to rid the world of idiots and morons, one customer at a time.
Idiot #1:
The store was loud and crowded when he came up to tell us what he wanted; a kiddie ice cream. When he gets to the register, he starts arguing with Paul Scanlan about the size of the ice cream or something. I think it was a matter of "being over charged". After a good 5 minutes of arguing, Paul Hofford comes out and asks what the problem is. They continue on and on with the arguing, so Paul just gave the guy a coupon for a free ice cream next time. I asked Megan what the deal was, and she said that they guy ordered a kiddie ice cream, which is what he was handed. He claims that it was a regular small size, and the person who gave it to him messed up on the order. Paul Scanlan explained that it is too loud in the store, and we as cashiers don't always know what the other coworkers make. So yes it's a lack of communication, but that's because there are too many customers to deal with and we can't always cater to one. So when you come up to the register and we ask you what you ordered, and you just show us the cup and say, "this," then what the hell do you expect us to do? Another reason there's a lack of communication is that you as the customer don't speak loud enough! Stop whispering like you're in the library and speak up! There's really no reason for you to get frustrated when we keep asking you "what did you want? What?"
Idiot #2:
This family comes in and I handle the mom. She tells me what she wanted, a mix of cake batter and vanilla jello pudding with pecans, whipped cream, banana, and hot fudge from the pump. See, I'm that good that I still remember the order how many hours later. She apparently told me that she wanted the hot fudge on top, but this is another situation where the blenders are being used, and there are so many people talking around me that I can't hear a damn thing she's saying. Oh, not to mention she's one of those people who speak as though they're in a library. I mixed the hot fudge in, and she stops me midway and says that she wanted it on top. She sounded as quiet as a mouse, that I didn't hear her request. I apologized and she told me to leave it as is. I muttered under my breath, "why does it matter, the hot fudge and ice cream will look like this anyways!" I put it in a waffle bowl like she asked, and when she reached the register, she asked Megan to transfer the ice cream in a different waffle bowl. I asked Megan what the problem was with the waffle bowl, and she said, "Nothing. Absolutely nothing. It was a perfectly good waffle bowl, I don't know what the problem is. I think she was complaining about the ice cream melting over, or something. *scoffs*" Um..that's why you start to eat the ice cream. This way it will prevent any more run off on the sides, 'kay?
Idiot #3:
She and her madre came up to the register with a couple of orders. They were the people who would always reply, "this," when I asked what they got. I asked the girl several times what they were exactly, and every time she would answer all I heard was "mfffflllmmmmlleeee". Yeah. Cool. Again the blenders are going off, and they keep muffling their orders to me. I finally turned to my coworkers and said, "I can't hear nor understand a damn thing they're saying, so what did they get?!" Deanna was the one who handled them, so she told me what they were. Oi.
Idiot #4:
Person at Mama Lucia's. All of us were starving, and even though there's that new rule about no more food runs, Paul really doesn't give a damn. A couple of us put our money together and we ordered a large half regular cheese, half white pizza. I told the person on the phone my name. Alex said that she'll go pick it up when it's ready. When she got there, she told them my name, and the guy insisted that there's no order for me. She told him that was impossible, and told him what pizza we got. He found the pizza and said that it was for someone named, "Michelle". Michelle!? Alex confirmed that it was our pizza, and the guy refused to give it to her, because "it may have been a coincidence, and that pizza could be for someone else named Michelle." I don't know how this was settled, because I was dealing with the growing line. Long story short, she got our pizza. It took us another half hour before we could actually eat. Hofford put me on register during the final hour. Someone from CalTor came in, and Paul said that he'll handle that person on the register. I quickly ran back and started scarfing down pizza. At one point we were able to sit/stand around the back and eat, but it got crazy again. I was back on register, and every now and again I quickly ran back and took bits of my pizza while customers were still standing around. Hofford laughed at me and shook his head. I told him that I was hungry, and I wasn't about to waste any opportunity.
Just as we locked the door, this Hispanic family came and we signaled that we are closed. They started to walk away, but their 4 year old continued to stand at the door and stared at us. We all felt bad, and a few of us kept telling Hofford that we should let them in, because of the little boy's pathetic face. He said that he wasn't going to let them in, rightfully we're closed. Just when he started to reconsider, they were already gone. That little boy's face was so hard to turn away. It's that look of disappointment when you were little that would break anyone's heart.
Crazy night.
Sunday, July 5, 2009
38
Posted by Giselle at 8:59 PM
Subscribe to:
Post Comments (Atom)

0 comments:
Post a Comment